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ABOUT THE COMPANY
O' MY SOLE proudly specializes in fashion
and comfort shoes to customers who seek unique outstanding designs. A large section of product range allows
our customers to find shoes to satisfy the whole family. We invite you to
come and
experience our excellent customer service and individuality at O' MY
SOLE. Our 8 locations are spread across the most prominent shopping
centers throughout Southern California.
FREQUENTLY ASKED QUESTIONS
1.Can I exchange or return the shoes I purchased from www.omysole.com
at your retail stores?
<Sorry, we can not allow any returns or exchanges the shoes you
purchased from omysole.com due to its different operational systems.>
2. Does your company offer franchise opportunity?
<Currently we do not offer franchise opportunity to the public. O'
MY SOLE owns and operates all stores in the United States and in Seoul,Korea>
3. Within how many days may I return or exchange shoes
that I purchased from your retail store?
<Unused items or manufactures' defects may be exchanged for store
credit or other shoes only within 30 days of purchase. You must have a
valid receipt. No Cash or Credit Card refunds.>
4. How can I Contact customer service?
<Please see contact us page. You may contact us by U.S. mail or
e-mail us and we will contact you through mail or e-mail as soon as
possible.>
5.What are your business hours?
<Our business hours vary per store location. Please call and ask our
sales associate you would like to visit for store business hour.>
6. Do you close on Sunday or national holidays?
<No. we are open 7 days a week. Some of our locations might be closed
during the national holidays. Please call and ask our sales associate
before you visit our store during the holidays.>
7. How can I find the items on sale?
<Please contact the store location nearest you and ask our sales
associate for the items on sale.>
8. Do you accept personal checks?
<Yes. we do accept personal checks. We require your valid ID card.
The checks will be electronically processed through a check guarantee
service called Telecheck. A returned item will cost you $25.00.>
9. Do you accept Travelers' Checks?
<Yes. we do accept Travelers' Checks. We require your valid ID card.
The Travelers' Checks need to be signed in front of cashier.>
10. How do I get on your mailing list?
<See our contact us page to join our mailing list by e-mail.>
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